Thank you so much for the feedbacks. For you guys info, this is a Casetrust company.
I signed the package during the exhibition fair. With their great sales talk and under impression of Casetrust company, I paid for the 1st 10% without any designs. The ID said will give me a "drawing" within 10 days then only I need to pay for another 10%. At first I thot the "drawing" they mentioned is the 3D design drawing..
They gave me the package with few basic items stated in the brochure during the exhibition fair.. There are some more items not included in the package. Then, I asked them to give me a firm quotation and including all the things I want before I paid for the 2nd deposit, they refused by saying this is the standard procedure and need the 2nd 10% to be in before they start the 3D drawing.
The first 10% deposit is just to see the layout drawing. I asked what is the layout drawing and the ID answered is to see where to put the furniture!!???
I asked what if the total package is too expensive and over my budget? As this the main feedback from all the netizen. He just say this is a "standard procedure"..
a bit not too transparent, don't you think so?
Not sure can I withdraw the package from this company? Don't need the cash refund but just to swop to other ala carte stuffs.. you guys think doable?
Or you guys have other better suggestions before I seeing this ID?
Thanks a lot for all comments and suggestions.