http://www.straitstimes.com/ST%2BFor...ry_448531.html

October 31, 2009 Saturday

New rules for estate agents: Ethics just as important


I REFER to the current discussion on plans to regulate estate agents. We support the Government's move towards a new regulatory framework, but in the process of developing these objectives, we must not forget the interests of estate agents.

The regulatory framework should not focus only on standardising fees or commissions and dual representation. Ethics is important too.

The Institute of Estate Agents (IEA) will play the pivotal role and stay true to our objectives in helping and protecting the interests of estate agents and those of consumers who engage the services of estate agents. IEA will continue to be the dominant platform and the united voice of estate agents and can assist the new regulatory body by providing regular feedback and input. Consumers, too, will not be confused with too many organisations representing estate agents with an avenue to seek assistance or redress when needed.

We may have all come on different ships, but we are in the same boat now. Let's join hands and move towards a better generation of professional estate agents.

Jeff Foo
President
Institute of Estate Agents