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Thread: Condo booking fee paid but second viewing not allowed

  1. #1
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    Default Condo booking fee paid but second viewing not allowed

    http://www.straitstimes.com/forum/le...ng-not-allowed

    Condo booking fee paid but second viewing not allowed

    Sep 6, 2016


    My husband and I recently bought a completed condominium from CapitaLand.

    After paying the initial booking fee, we asked for a second viewing to decide if we should exercise the Option to Purchase (OTP).

    This was not possible.

    We later decided to exercise the OTP, as we had already paid the booking fee.

    We asked again if we could have a second viewing, thinking that this was a reasonable request.

    Again, we were turned down.

    I cannot see any reason for the developer rejecting a request for a second viewing by the buyer.

    I understand that this is the standard practice with all big developers in Singapore.

    Making home inspections after the booking fee is paid is not uncommon in other developed countries.

    Buyers are expected to buy the property on an "as-is-where-is" basis and, therefore, should be given the opportunity to inspect it as part of due diligence.

    The law in Singapore is silent on whether a buyer has the right to request a home inspection after the booking fee is paid or whether the developer is obliged to meet this request.

    As most big developers here are doing the same, it seems there is nothing a buyer can do.

    This creates a "buyer beware" market and does not reflect well on Singapore's property sector.

    Eileen Ng (Ms)

  2. #2
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    http://www.straitstimes.com/forum/le...taland-replies

    Second viewing of condo: CapitaLand replies

    Sep 9, 2016


    We apologise to Ms Eileen Ng for any inconvenience caused ("Condo booking fee paid but second viewing not allowed"; Tuesday).

    It is CapitaLand's practice to facilitate buyers' access to completed condominium units as far as possible, pending completion of the sales process.

    In this particular case, our contractor was doing some touch-up works on the apartment that Ms Ng and her husband had booked to ensure that it is ready for handing over to them.

    The request from Ms Ng to visit the unit was not acceded to as works were still in progress. Arrangements had been made for Ms Ng to view the unit prior to the publication of her letter.

    Colin Wong

    Senior Vice-President

    Marketing and Sales (Residential)

    CapitaLand Singapore

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