mr funny
16-06-11, 14:09
http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_680442.html
Jun 16, 2011
Minister Khaw profiles May BTO applicants
By Ernest Luis
NATIONAL Development Minister Khaw Boon Wan - in his latest blog entry posted on Thursday morning - provides a breakdown of the nearly 14,000 flat applicants for the latest May BTO launch.
This saw more than half of the 65 percent first-timers applying under HDB's Fiance-Fiancee's Scheme.
In his blog entry titled 'Know Our Customers', he started off by writing: 'The first rule of good customer service is to know our customers: Who are they? What are their needs? In my first BTO launch last month, nearly 14,000 Singaporeans applied for 4,000 units. I asked HDB for their profile.'
He made the following observations.
He wrote on (as is carried here exactly from his blog post): 'First, 65% of the applicants were first-timers. Second, 55% of the applicants were making their first BTO attempt (35% first-timers, 20% second-timers).
'Third, 35% of the applicants were first-timers and making their first BTO attempt. Fourth, among the first-timers, more than half applied under HDB's Fiance-Fiancee Scheme. Their median age was 27. As for the other first-timers (i.e. those already married), their median age was 34. There is therefore justification to revise the HDB income ceiling, given the rising age of applicants.'
He went on to make other points, before adding that HDB is now processing the applications, of which 4,000 will be successful and that his team must analyse the profile of the successful applicants after the exercise, for further insights. To read more, go here: http://mndsingapore.wordpress.com/
Jun 16, 2011
Minister Khaw profiles May BTO applicants
By Ernest Luis
NATIONAL Development Minister Khaw Boon Wan - in his latest blog entry posted on Thursday morning - provides a breakdown of the nearly 14,000 flat applicants for the latest May BTO launch.
This saw more than half of the 65 percent first-timers applying under HDB's Fiance-Fiancee's Scheme.
In his blog entry titled 'Know Our Customers', he started off by writing: 'The first rule of good customer service is to know our customers: Who are they? What are their needs? In my first BTO launch last month, nearly 14,000 Singaporeans applied for 4,000 units. I asked HDB for their profile.'
He made the following observations.
He wrote on (as is carried here exactly from his blog post): 'First, 65% of the applicants were first-timers. Second, 55% of the applicants were making their first BTO attempt (35% first-timers, 20% second-timers).
'Third, 35% of the applicants were first-timers and making their first BTO attempt. Fourth, among the first-timers, more than half applied under HDB's Fiance-Fiancee Scheme. Their median age was 27. As for the other first-timers (i.e. those already married), their median age was 34. There is therefore justification to revise the HDB income ceiling, given the rising age of applicants.'
He went on to make other points, before adding that HDB is now processing the applications, of which 4,000 will be successful and that his team must analyse the profile of the successful applicants after the exercise, for further insights. To read more, go here: http://mndsingapore.wordpress.com/